If your business is not getting the calls it should, it usually comes down to one or more of these issues:
Your Google Business Profile is incomplete, under-optimized, or not sending strong trust signals
Your business information is inconsistent across the web
You are not being reinforced by the right directories, reviews, and content
Google and AI platforms do not clearly understand what you do, where you work, or why you should be recommended
That means even if you are excellent at what you do, you may still be losing business to competitors who are simply easier to find.